HVAC Service Technician

  • Location: Tucson
  • Creation date: 2018-11-15

Guaranteed Best Pay in the Industry! Signing Bonus for Qualified Applicants. Intelligent Design Air Conditioning & Heating is looking for a self-starter HVAC Service Technician who can deliver the desired customer service experience to our customers in Tucson. Thus, the goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. If you’re in search of fulfilling, challenging careers in the HVAC industry, then get in touch with us today. We will be glad to answer any questions you may have about this position, so don’t wait to call us!

Responsibilities

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all onsite installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner and also use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organisation
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Career Requirements

  • Proven field service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy
  • Familiarity with mobile tools and applications
  • Ability to work flexible shifts and also to adapt to changing work schedules

Benefits

  • Health Care Plan (Medical, Dental and Vision)
  • Paid Time Off (Vacation, Sick and Public Holidays)
  • Company Vehicle
  • Family Leave (Maternity, Paternity)
  • Short Term and Long Term Disability
  • Training and Development
  • Free Food and Snacks
  • #1 Rated Service Company in Southern Arizona
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