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HVAC Service Technician

  • Location: Tucson
  • Creation date: 2018-11-15

Guaranteed Best Pay in the Industry! Signing Bonus for Qualified Applicants. We are looking for a self-starter HVAC Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

  • Provide service and customer support during field visits or dispatches

  • Tie workflow to schedule

  • Manage all on site installation, repair, maintenance and test tasks

  • Diagnose errors or technical problems and determine proper solutions

  • Produce timely and detailed service reports

  • Document processes

  • Operate vehicle in a safely manner and use field automation systems

  • Follow all company’s filed procedures and protocols

  • Cooperate with technical team and share information across the organisation

  • Comprehend customer requirements and make appropriate recommendations/briefings

  • Build positive relationships with customers

Requirements

  • Proven field service experience

  • Ability to troubleshoot, test, repair and service technical equipment

  • English literacy

  • Familiarity with mobile tools and applications

  • Ability to work flexible shifts and to adapt to changing work schedules

Benefits

  • Health Care Plan (Medical, Dental & Vision)

  • Paid Time Off (Vacation, Sick & Public Holidays)

  • Company Vehicle

  • Family Leave (Maternity, Paternity)

  • Short Term & Long Term Disability

  • Training & Development

  • Free Food & Snacks

  • #1 Rated Service Company in Southern Arizona