Why Choose Us for Plumbing and HVAC Services?
For all of your HVAC services and plumbing needs in the Tucson area, you can rely on the experienced, certified HVAC technicians and licensed plumbers at Intelligent Design. So, why should you go with our HVAC services? Quite simply, we are proud to have won numerous awards and recognitions over the years. These include multiple Super Service Awards from Angie’s List. In addition, we are A+ rated from the Better Business Bureau (BBB). We are also a certified Rosie Partner!
Our company is veteran-owned, and all of our employees are also courteous, respectful professionals who will treat your home as if it was their own. Additionally, we are a family-oriented HVAC services organization that understands the value of hard work, integrity, and honest, transparent prices. All of our work is backed up by our ironclad guarantees, and each of our employees also knows how to get the job done right the first time.
As the No. 1 rated HVAC services provider in Southern Arizona, Intelligent Design has an abiding commitment to superior customer service. Thus, countless people in Tucson and throughout the surrounding areas have relied on us for 24/7 emergency services, system maintenance, and new installations. However, you don’t have to simply take our word for it. If you want to learn more about what makes us different, then check out what our customers have to say about us!
He also left the work area in immaculate condition. All of these things are greatly appreciated!
Andrew has also been working with us and is excellent in his profession and definitely worked with us.
2. When their service man Josiah came to our house, my husband and I found him to be extremely polite and also respectful of our home, in that each time he entered our house he stopped to put on foot covering to protect our floors. When told he didn’t need to do that, he still did. That impressed me because he held himself to his own standard, even if ours was a little lower. I considered that high-level professionalism.
Josiah also communicated to us the work he was doing so we understood our Enviro water system better. Count us among Intelligent Designs very satisfied customers.
exceptionally neat, which is a big plus!!
Only cost me $90.
GABE gave me HONEST, GOOD work!
I cant thank you guys enough!
Liked that he ware booties over his boots to keep our floors clean, plus
checked our unit to verify ready for the winter. Thankyou for your great service.
(on a side note we spent more money on a quality unit with these guys instead of a cheap unit from well i won’t mention the stores.... the summer is brutal here.... don’t go cheap.... use these guys and get your units checked regularly and don’t be lazy about changing filters.... filters are cheap compared to repair or replacement..... My husband always said, if you buy quality and take care of it it will last a long time)
Thanks for your time going over our A/C system with us ! ☆☆☆☆☆☆☆
We were initially told that we would be without AC for 7-10 and they had it repaired within five business days. Wonderful response time and highly knowledgeable in the field! We will be customers for life moving forward because of Paul, Michelle and the team.
Jake showed up and took care of the problem quickly... after tightening the offending piece, he took a few minutes to talk shop with me and went ahead and checked the unit inside and out to make sure everything is right.
Jake was straight up with me, respectful of my property, courteous to my wife, and kind to my dog - couldn't ask any more, he's welcome in this home.
Cori was thorough and a pleasure to work with. He was very informative in response to our questions.
He cleaned our outside and inside units thoroughly. (Blower, Coils, Traps, hoses, vents, pans etc) He resealed the entire unit and made it run efficiently again.
Dan helped us understand and trust his diagnosis regarding our air conditioner and we had no reservations taking his recommendations regarding replacement parts for our unit.
Dan demonstrated a high level of integrity and took personal satisfaction in seeing that our needs were met! We are very pleased with his service to our family. Intelligent Design is blessed to have him! Great Company Great Employees!
Thank you, Dan!
Local owned and veterans who bring a top notch work ethic and discipline!
Remember you pay for what you get!!
Brent, the installation inspector scheduled a follow up appointment to verify that the work was/is installed properly, function tests of equipment optimal and most importantly, are we happy with the job.
Yes, 5 star satisfied. Would I recommend them, certainly.
We had one of our old AC units replaced by Intelligent Design about a year and a half ago, and from that experience had signed up for a Maintenance agreement with them to monitor and check all our units and water heaters 2x a year. Early in the Winter we had to undergo a complete roofing job by a different company, which was a very problematic experience. They had to lift move, adjust all of our units while working on the roof and put them back. Intelligent Design called to schedule our maintenance apt in preparation for the Summer ahead last week, and showed up on time, and began their review of our systems. Not only did they provide valuable information on how the units were handled, and took pictures showing the issues they discovered, but also took the time to give us pictures of other concerning things that they noticed up on the roof that were not put back or sealed appropriately. They provided a clear list of concerns with supporting pictures to make our decisions. The service people were extremely informative and helpful.
Because 2 of our AC units were very old and on the verge of end of life, the owner of Intelligent design stopped by to discuss our options and financing available should we pursue some replacements. We decided to move forward with replacing the 2 outdated units, as well as our water heaters that we have known have been on the edge of dying on us.
We had a crew of about 6 gentlemen show up for the Duct Cleaning/Sealing and AC replacements and re-leveling. In addition to 2 other gentlemen for the water heater replacement. All of them were extremely courteous. They took extra care with covers for their shoes, and carefully moving furnishings, as they worked throughout our home. I work from home, and had minimal disruption to my day as they quietly worked around me in my office.
They spent the entire day doing a very large job, but were always respectful of my husband, myself and our two dogs. At the end of their work in the house, they vacuumed and dusted all the rooms that potentially got dirty by the Duct cleaning and sealing. Even though they did a fantastic job of keeping things clean as they worked, they made sure they left nothing behind.
Toward the end of their work here, the owner again stopped by to make sure we were satisfied with the work and go over any questions and concerns we might have had. Just another example of the exceptional quality of service provided by this company.
I would highly recommend Intelligent Design for any AC/Heating and Plumbing work you might have. I know I will continue to use them any time I have need of their services, and have a 10 year maintenance program with them for servicing our units for the next decade.
Again, I would like to personally thank Andrew as well as every member of the crews that all worked in unison to provide this service for my home and my family. You’ve restored our faith in contractor work here in Tucson.
This is a company that goes above and beyond
for Tucson, AZ
Sandra - Tucson, AZ
Utmost ability, great work, respectful, a super worker.
Very responsive. Great service!
Ed - Tucson, AZ
James was very professional and knowledgeable. He worked quickly to resolve our issue!
Elmo is / was great. Great service from the tech.
Forbes - Tucson, AZ
Great service from the tech... Front office staff..........NOT SO MUCH. Quality of tech service GREAT 5 STARS Quality of office /scheduling staff........... LOUSY I assume new ownership, since the current owners seem to not care about customer service Shame really.
Gareth - Tucson, AZ
James did a great job explaining the status of my ac system and answered all my questions.
Super friendly, great guy, awesome experience and he fixed the problem
Mr Cannon - Tucson, AZ
Super friendly, great guy, awesome experience and he fixed the problem
Norma - Tucson, AZ
Kage did an excellent job. He explained everything clearly, was effective, and expeditious. We will always go with your company because of him!
Bill - Tucson, AZ
They work to get your business
Jeanine - Tucson, AZ
Marty is a problem solver. His vast experience provides him with the depth of knowledge to fix things others would not tackle.
Exceptional Service & Attitude
Dana - Tucson, AZ
Marty was communicative, professional, and knowledgeable. He’s got a great personality and our problem is fixed. I’d definitely recommend this company and this plumber in particular. (Not this time, J. Not this time.)
good eval of my AC
Paul - Tucson, AZ
Air Conditioning maintenance
A/c service, a/c repair, a/c maintenance, best HVAC company Tucson
“Awesome Company to us for HVAC repairs! Best word to describe them- INTEGRITY!!!”
“Great service. We couldn’t be more pleased. Competent, efficient, helpful. Top rate!!”
“In a word: ROCKSTARS! Wait, should that be two words?…”
“Wonderful response time and highly knowledgeable in the field! We will be customers for life!”
“This company is stellar. Polite, punctual, and professional.”
“The staff has always been professional and very helpful. I get A++ service all the time.”
“Their professionalism and quality of work has been excellent and I would recommend them to anyone. From the office staff, to sales, to install and to service, all top drawer.”
“In this extreme climate, ID is reliable, gets to your repair in reasonable time and does quality work at reasonable prices.”
“These people are the real deal. I would recommend them and have, to family! They are real people who care!”