Why Choose Us for Plumbing and HVAC Services?
For all of your HVAC services and plumbing needs in the Tucson area, you can rely on the experienced, certified HVAC technicians and licensed plumbers at Intelligent Design. So, why should you go with our HVAC services? Quite simply, we are proud to have won numerous awards and recognitions over the years. These include multiple Super Service Awards from Angie’s List. In addition, we are A+ rated from the Better Business Bureau (BBB). We are also a certified Rosie Partner!
Our company is veteran-owned, and all of our employees are also courteous, respectful professionals who will treat your home as if it was their own. Additionally, we are a family-oriented HVAC services organization that understands the value of hard work, integrity, and honest, transparent prices. All of our work is backed up by our ironclad guarantees, and each of our employees also knows how to get the job done right the first time.
As the No. 1 rated HVAC services provider in Southern Arizona, Intelligent Design has an abiding commitment to superior customer service. Thus, countless people in Tucson and throughout the surrounding areas have relied on us for 24/7 emergency services, system maintenance, and new installations. However, you don’t have to simply take our word for it. If you want to learn more about what makes us different, then check out what our customers have to say about us!
Based on 1447 reviews
Elena Villasenor
01:59 02 Jul 20
Answering service got my call and sent a message to the office manager can’t remember her name but she was very friendly and she got a technician out here with in half an hour. Trey arrived and he was professional and friendly, even my German Shepard liked him lol.. he got to work right away and was upfront about what it would cost to fix it..He got our AC unit up and running within one hour or less. Thank you Trey! Awesome service very happy with this company would recommend!!
Vivian mesi Mesi
00:37 02 Jul 20
Brad Leber
21:19 01 Jul 20
P Warren
23:24 30 Jun 20
John Grounard
03:05 30 Jun 20
Charlie Birdsong provided me with great customer service and high quality of work. He is an asset for Intelligent Design.Gabe Delgado did a great job in repairing our hose bib.
Greg Nagle
00:40 30 Jun 20
Excellent Service & Responsive
Jessica Cannon
23:15 29 Jun 20
Marty was super awesome, no with the problem was, workarounds to fix it, very cost-efficient, great vibes, very respectful and super friendly!
randy cross
21:19 29 Jun 20
We had an excellent experience with our AC service. Elmo, out tech, was prompt, courteous and friendly. He tested the systems, found a borderline part and replaced that part promptly with our OK.We liked that he explained what he was doing and appreciated his suggestions.Very happy wit the service.
mila brunsman
19:24 29 Jun 20
Fast Knowledgeable and Honest. Jake is the man
Michael Asis
18:41 29 Jun 20
Do_Art
22:16 28 Jun 20
Jake was quick to show up, polite and professional, figured out the problem right away and provided us with options to fix. Definitely recommend Jake Middleton’s tech support!
Marie Walker
19:19 28 Jun 20
Project Manager Larry is wonderful. He even came over on a Sunday! We found him to be professional, knowledgeable, engaging and witty. Explained everything in detail, gave examples, options...overall we are very pleased. Thank you very much.
Fitz
03:46 27 Jun 20
David Rudolph
01:48 27 Jun 20
Previous owners of our house used this company for new AC. Since we’ve moved in, they have come for maintenance on several occasions at no cost to us. Recently they bid another unit and have been very helpful and responsive. They’re on the more expensive end but worth it in my opinion.
Paul Young
19:57 26 Jun 20
It wasn't good news, but Gabe did a good investigation as far as he was able. There will be a followup, but I have some work to do myself first. Looking forward to having them back out here to finalize.
Naomi Guerrero
18:22 26 Jun 20
Great service. Answered all my questions.
Shawn Barghout
19:56 25 Jun 20
I am managing a project for a client who has used Intelligent Design for air conditioning for the last three years. I met Jake at the project home today for the first time and am very impressed with his friendly professionalism and attention to detail. The homeowner has also had a positive experience with them and so I look forward to referring this company to more of my clients in the future.
Frederick Sparks
18:24 25 Jun 20
Very pleased with the service. He found the problem and it was repaired immediately .
James Tucker
16:45 25 Jun 20
Exceptional!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ronald Ruscetta
18:03 24 Jun 20
They always do a great job
Sebastian dog pro solis
16:28 24 Jun 20
Very happy with the service we received yesterday from Kage Moynihan, he was very friendly and very professional. Couldn't have asked for better service. If we are in need of your service in the near future we would definitely like to have Kage be our technician. Thank you. Rito & Dolores
David Dalton
01:32 24 Jun 20
Had a good experience. Tech showed up and was respectful and knowledgeable. Gave a lot of good information. Helped with all the problems.
Steven Ewers
00:37 24 Jun 20
Mr. Birdsong from Intelligent Design came out and replaced my motor and fan for my air conditioner and he did a great job. Got it all working in a short time and verified it was cooling in the house and removed the portable they had loaned me while I was waiting for parts. Would highly recommend Mr. Birdsong.
Tucson Denise
16:40 23 Jun 20
Intelligent Design technician, Charlie, called 15 minutes prior to his arrival for a routine maintenance visit. He arrived on time and quickly started working. We asked him to hose off the external coil and he was happy to do it. He was friendly and yet efficient. He stated the system operating very well and he had no concerns. We asked that he not come into the house due to Covid-19 concerns, and he was very understanding. He simply asked me to do those things that he would have come in to do, such as turn down the temperature on the thermostat. We are happy with his attitude and his work.
Tracey Roberts
14:36 23 Jun 20
Tom Goodman
03:14 23 Jun 20
Jake was very communicative and professional.
Wilson James
23:45 22 Jun 20
Excellent service highly recommend.
Henry P
19:00 22 Jun 20
Beverly Anderson
16:11 22 Jun 20
Ernie Martinez
00:39 19 Jun 20
Mariela Pelayo
19:26 16 Jun 20
Started the summer off pretty rough with our ac suddenly making a loud rattling sound whenever it would kick off. We called intelligent design and they were able to have someone over the very next day. James worked very hard all day and identified the issue. Once identified, they lent us a portable ac unit while they got the job done. With paul and James help our ac is working amazingly and quietly. They were very respectful and felt as if we were family to them. We will be doing all our future ac business with them for sure. We are actually looking forward to the next maintenance appointment just to say hello.
William Newell
21:54 15 Jun 20
Ryan Hintz
23:57 14 Jun 20
Donald Luke
06:10 14 Jun 20
After calling other air conditioning service early on a Saturday, including the one I have a contract with, for emergency service, the others put me off until Monday. Intelligent Design was able to honor their 24/7 emergency service claim and within a short time, one of their technicians was at our home to check our A/C system, even though rain was imminent. Kage, the technician was personable and knowledgeable and diagnosed the issue soon and we were on our way to a resolution.Brett showed up the next day to discuss options and alternatives as our AC system was beyond economical repair at 17 years old. It's a bad time of the year for air conditioning problems but we were able to schedule a replacement of the system on the following Saturday. Installation went smooth and the only thing that remained was finishing up with a duct sealing treatment. Today, Saturday 6/13/20 Lo(retta) Hinojos and crew arrived on time and worked quick to complete the duct sealing. I appreciate the professionalism of all employees and staff members I had contact with. The system is working well and should be good for a long time. Thank You
a w
23:30 13 Jun 20
Trey was helpful, efficient and answered all or questions!
Glenn Beers
20:48 12 Jun 20
Kage was very thoughtful in listening to our issue and then working through how to fix it. He found the problem and addressed quickly. He shared what had happened, why it happened and what we should do in the future. We enjoyed meeting him. If his work ethic and customer interaction skills are similar across all the company, you can't go wrong. Our experience was one we were most grateful for and hope to be seeing him again for our service plan work.
Maggie Whiteside
01:13 12 Jun 20
Charlie was extremely knowledgeable and transparent. I learned a lot about AC from him and the best way to fix my problems. He took his time and addressed every issue. Thank you, Charlie.
Jeff Lilley
14:39 11 Jun 20
Catherine delToro
22:28 09 Jun 20
James Cavanaugh of Intelligent Design was the best! He and his colleague were prompt, efficient, open, friendly, and intelligent. Best of all were details and options with NO hard upsell. I am very pleased and have saved the number for my next service. Thanks, guys.
Conan Bardwell
20:03 09 Jun 20
Germán Fuentes
19:34 09 Jun 20
Kage Moynihan was very knowledgeable and professional. I'd recommend him without reservations to anyone for help with your home a/c issues.
Ann Anderson
19:01 08 Jun 20
Service was excellent. James was professional and explained service needs. He really knows his work!
Larry Bingham
22:54 05 Jun 20
Lynne Lombard
21:18 05 Jun 20
Intelligent Design has been our provider for many years. Like always our technician, James, did a great job.
Brenton Kollinger
19:54 05 Jun 20
I requested a system checkup from Intelligent Design and the office staff was very nice and responsive. The tech that came out to inspect everything was very nice, responsive, and also very respectful of my house. I was given plenty of information and pictures to help understand the state of my system.Overall, I had a very pleasant experience and will definitely use them again in the future.
Pam Johnston
17:54 05 Jun 20
Chrono Theodor
13:28 05 Jun 20
Holly Peterson
17:58 04 Jun 20
Sarah Cameron
04:45 04 Jun 20
Trey took time to really explain what was going on to us in a way that I could understand. While he gave us all of our options I didn't feel like he was just trying to sell a product but really get us the best help for our needs on our air conditioner. It was a great experience!Then Gabe came to help with plumbing. He was professional, honest, and helped up solve a plumbing issue that other companies just put a bandaid on. We highly recommend this company!
Heidi Hockeytown Baby
00:16 04 Jun 20
I came home from running errands to find out A/C unit wasn’t working. When it’s 105 outside you want your air conditioning working. When i called Intelligent design we were placed on an emergency standby list. James Cavanaugh came out within the hour. He quickly diagnosed the problem. He fixed the problem and double checked our equipment to make sure we wouldn’t have any other issues. He was also practiced very good COVID-19 protocols. We are very grateful to him for his help!
Keith Sherrill
22:27 03 Jun 20
Marty Frailey
20:36 03 Jun 20
Lisa Stachowiak
20:29 03 Jun 20
Fair and honest company for my plumbing situation. I would highly recommend this company. Marty was a very honest and fair plumber that assisted me.
Kathy Abel
18:19 03 Jun 20
Elmo was our technician today and as always more than happy with the service! Great company to have for our air conditioning needs.
Sue Theron
17:52 02 Jun 20
Dorothy D Dravenstott
18:28 01 Jun 20
Very knowledgeable and personal
Alisha Farren
21:58 29 May 20
Charlie was awesome!
Dee Norman
21:59 26 May 20
Honest and very nice, he told us everything and showed us the pictures of the problems. Very happy with the service and with Elmo, he is great! Bret was our sales person, listened to what we needed and gave us a good price on a new air conditioner. The installers were great, double checked everything they did and cleaned up after themselves, explained what they were doing and answered our questions. The over all experience was SUPER! D. Norman
Robyn O'Neal
16:43 24 May 20
Very professional work and demeanor. Took time to explain the work and answer any questions. Left the area clean and landscape restored to its original appearance when the job was completed.
Terry Ulibarri
03:23 23 May 20
The Best AC, Heating, Plumbing & Electrical Company! They work hard to make everything right.
Dylan Bixby
20:39 22 May 20
Lo and her teammate, who's name sadly is escaping me, were excellent. They showed up on time, told us what to expect, and got to work. They did a great job sealing our ducts, and were thorough in cleaning up after they were done. They were also pleasant to chat with during the process.
Maria Hernandez
18:59 22 May 20
I got my waters heater service today by Marty and Jake, they were very professional and curtesy. So happy with their service and I love this company. They service my AC and now water heaters. Having 6 AC unit's and 4 water heater's I needed a company I can trust. Thank you again
Kevin Tharp
21:07 21 May 20
great service, knowledgeable, courteous.
mark lafferty
20:01 20 May 20
Lora Rudolph
19:11 19 May 20
I bought the annual inspection/ service contract $250 after Charlie worked on my HVAC system. 5 star pleased with HVAC service. Charlie recommended several improvements that I am very pleased with. There was a no show on the first scheduled plumbing inspection, but they apologized and took accountability and set me up 2nd time with Marty who is the best. Very pleased with this company's integrity and quality. Even when things go amiss, they are are professional and get everything back on track.
howard morrow
17:57 18 May 20
Yvette Driscoll-Roos
03:44 17 May 20
Kind and knowledgeable individuals! Jake Middleton was very nice and helpful. Thank you😊
Maurine Smith Weaver
23:32 15 May 20
Gabe... the technician I was fortunate to have to diagnose and take care of my plumbing problem, was very knowledgeable and efficient. He explained the situation and listened carefully to my questions.
He also left the work area in immaculate condition. All of these things are greatly appreciated!
He also left the work area in immaculate condition. All of these things are greatly appreciated!
Jim Culver
20:18 15 May 20
Very pleasant and knowledgable representative. James knowshis stuff.
Terry Lewis
19:40 15 May 20
True professionals. Attention to details.
Jeff Secrest
23:44 13 May 20
Very professional business with reasonable rates quality technician, good experience!!
Andrew R Dear
20:39 13 May 20
Jake was informative and honest.
Jacalyn Letzler
18:16 13 May 20
Laura Fernandez
17:38 13 May 20
Jake was awesome! He diagnosed the problem quickly and provided the options available. He and his assistant were on time, courteous, respectful and did an excellent job with the repairs. Service can be described as Intelligent Design Air Conditioning and Heating.
John Geurs
21:17 12 May 20
Charlie called and let us know he was on those way. When he showed up he listened to my concerns, checked out the situation and explained what he was going to do. Spent over an hour upon the roof checking everything out. Came back down and gave us a detailed assessment of what he wants to have done. More comments when work is completed.
Mary Langerak
19:12 12 May 20
Jake was wonderful explaining my system, services I might or might not need, and answering questions. Excellent customer service. I appreciated that he called before he came & was on time. I will Definately use him from now on.
Ian Williams
18:41 12 May 20
James did a great job with our summer A/C maintenance. He showed up on time, discussed the results with me clearly, and was able to give me good feedback on follow-up service.
Nancy Acosta
20:45 11 May 20
Thank you Intelligent Design and Gabriel Delgado! Gabe came to assess and explain the work needed for our plumbing issue and scheduled a second appointment. Days later both Intelligent Design and Gabe let us know when he was on his way. After the work was promptly completed we were given a full explanation and shown pictures of the finished project. The courtesy and professionalism of their staff was a pleasure to work with. They were highly recommended for quality services and I can now include my appreciation for a job well done. Thanks again Gabe and Intelligent Design!! Mrs. Nancy Acosta and the Salazar family
Martha Starks
17:41 09 May 20
Initial service man, Elmo, was prompt, professional, courteous, and fully explained (with photos) what was going on with my 20 year old RUDD unit. I am set up to see salesman, Larry, at noon, as there is no practical or cost effective way to save that “dinosaur” I currently have up on my roof. Thanks ID.
todd butler
03:36 09 May 20
Philip Baca
00:55 09 May 20
Julie Wegner
21:25 08 May 20
David Hueter
18:39 08 May 20
Prompt efficient and professional service. Kage Moynihan is a bright, industrious and dedicated HVAC technicain who on multiple occasions has met and exceeded our expectations.
Ralph Kelley
17:48 08 May 20
I would like to thank Intelligent Design for having the most competent Service Tech’s and Plumbers in the industry. In 2013, I purchased a new gas pack unit. From that time until the present, I have been very pleased with the service that I have received from them. Today, Elmo just found and ordered the replacement part my unit. He was very polite, thorough, knowledgeable and caring. We as the consumer are very quick in responding if things don’t go well, but often times fail to recognize a job well done. Small business in Tucson is the backbone of the community and I believe it should be recognized more than it does. It is for this reason I am writing this review, thank you again Intelligent Design!Ralph Kelley 5/8/20
Chris Conrad
21:50 07 May 20
Tabitha Ormand
21:50 07 May 20
I appreciate that Jake was thorough and honest. He explained what my system needed AND what was perfectly fine. He didn't try to "upsell" me, which I respect. We will definitely give ID A/C a call when we need further help with our system!
Leia Hamm
19:06 07 May 20
Amazing service folks and genuinely good owners. I lived in a house with toxic mold in my walls and HVAC. I'm extremely scared of HVAC contamination...or I was until they came in and fixed me up with a system that will kill anything that I'm worried about. To feel safe at home again is priceless.
Jeff Crandall
18:17 07 May 20
Always pleased when Elmo comes and checks out my system. I'm so happy I made my decision to use Intelligent Design for my HVAC needs. Money well spent.
Nanzie - Mending Souls
23:47 06 May 20
Barbara Blocher
22:48 06 May 20
Elmo explained everything that was needed & what he was going to do. He was efficient and very knowledgeable. Very happy with him and the company. Great service!! Thank you
Marc Atkinson
22:41 06 May 20
Courteous and professional service. Respectful of other activity in the home.
John Brewster
21:15 06 May 20
Larry Ward
21:11 06 May 20
Josiah is very knowledgeable and professional. Was not satisfied until he knew all was functioning properly. He left the work sight cleaner than when he stated the job. Friendly and pleasant. Answered all my questions. I will request him for future jobs.
John Warren
16:25 06 May 20
Tenae is very professional and knowledgeable
juan Vasquez
23:55 05 May 20
gayland davis
21:26 05 May 20
Rebecca Rodriguez
19:15 05 May 20
Had Kevin come out to inspect my AC unit that was struggling, as we suspected in April when he replaced a burned out part that my unit would eventually need to be replaced. Kevin cooled down the unit and I was able to continuing using by manually turning and shutting it off until my new unit was installed on Wednesday.Charlie performed my annual furnace inspection/startup 11/8/2019 and fixed a small issue explained that my new unit was safe and running efficient. I've been with ID for several years, there technicians are very knowledgeable, professional as well as a quick response time.I've never been disappointed with Intelligent Design their response time has always been fast. I recently Josiah replace my water heater and shower plumbing, excellent service, professional, polite and friendly.Highly recommend Intelligent Design.Jake was out to conduct my annual check as always very professional, courteous & friendly.Great communication, notice and service.
Dewayne Strader
01:20 05 May 20
Charlie is knowledgeable, friendly and is an asset to your company .
Sherlyn Kramer
00:13 03 May 20
Very happy with the service Kage provided.
melinda myers
00:14 02 May 20
Debbie Hemsworth
22:55 01 May 20
Robert Langer
22:21 30 Apr 20
Gary J Kortyna
03:25 30 Apr 20
Judi Marro
01:56 30 Apr 20
Samuel Forster
18:48 29 Apr 20
Jake did a fantastic job today. So thankful for the values that this company has. They have our business!
Chris Petro
01:48 29 Apr 20
Charlie arrived on time and quickly diagnosed the problem with our central humidification system, reprogrammed and reset it. Another instance illustrating why we continue to be pleased and completely satisfied with services from the professionals at Intelligent Design! We highly recommend them.
Patricia Michaud
22:50 28 Apr 20
Josiah Harjo , the Intelligent Design plumber came out today to do my yearly plumbing service. He was right on time. He called that he was arriving. I especially appreciated him after the plumber that came out a year ago to do my service. That young man a year ago was horrible to work with. He was a high pressure salesperson. I told him I didn't like the way he was pressuring me & he still kept it up. Josiah was such a wonder young man & did not pressure me to buy anything which I really appreciated. I wanted him to drain my hot water heater, which he did, plus he found something was not done right when I bought the hot water heater from Intelligent Design, so he corrected that at no charge. I told him that I wanted to forgo the inside service because of the virus going on right now. I'm 80 years old & cannot chance having someone come into my home. He was wonderful about that. I can't say enough good about him after the horrible experience I had a year ago with the different plumber. They are blessed to have this young man working for them.
Christopher Raines
17:28 28 Apr 20
Update:Had another visit today and James was VERY helpful at explaining any readings and offering suggestions. A great hvac tech, very courteous and knowledgeable.A week ago we received a complimentary home energy analysis from Intelligent Design. The service representative was very courteous and timely in his arrival. I was impressed with the hardware used to properly determine the energy efficiency of the house. He determined the leakage from the house and then went through with an infrared camera to see where any leaks may exist. His recommendations to deal with the issues were to the point and he didn't try to up-sell me solutions that were not cost effective.I also received a replacement HVAC compressor through this company. The technician was quick and did a great job. They even offered me additional savings to help with the cost of the replacement, it was much appreciated!
Peggy Goulding
01:16 28 Apr 20
Marty was quick to respond, and he let us know his schedule and ETA. Quickly solved the problem and checked a few other things, too!Great guy!
Claudia Leon
23:43 27 Apr 20
Sandra Carter
23:41 27 Apr 20
Excellent experience Jake is very knowledgeable, professional and friendly
Picacho Willy
23:04 27 Apr 20
Josiah is a great listener and plumber.
James Vogel
03:49 27 Apr 20
George Banker
03:50 25 Apr 20
On time. Quick service.
Bob Carpenter
03:17 25 Apr 20
Thanks for the same day service on a hot day when my air conditioning decided to stop cooling!Kage did a great job, explaining all my questions along the way!
Colleen Reid
01:49 25 Apr 20
Great experience With my HVAC repair. From the friendly office staff to the professional contractor and high quality work, I strongly recommend this company.
Thomas Neiburger
01:02 25 Apr 20
Good maintenance call.
Bill Bachman
23:17 24 Apr 20
I just moved into my home a month ago and the previous owner had scheduled and paid for the AC inspection. The Service Technician, Jake Middleton, who performed it, was fantastic - friendly, knowledgeable, professional and very committed. He helped me to learn the system and gave me a number of tips regarding how to maintain it. If I ever need to have work done or for future inspections, I will most certainly ask for Jake. I am a retired Navy Captain and College Vice President and I would have Jake in my command or on my staff in a heartbeat. Thank you Intelligent Design for sending him to my home.
Randy Lujan
21:40 24 Apr 20
Charlie came out to the house today and inspected both of my A/C units. Was done quickly, and as always, all the people from Intelligent Design are super friendly and professional.
John H
20:45 24 Apr 20
Very efficient and professional. The technician arrived on time, which is important to me
Susan Kitzrow
17:40 24 Apr 20
Earl Seppala
17:07 24 Apr 20
Thanks to Brenda for taking my call and insuring me all is well!
Rodney Bushor
22:29 23 Apr 20
The technician arrived promptly and was very professional. He explained everything as he was diagnosing the problem. I was very satisfied with his service. Thanks again.
Berta Anderson
15:36 23 Apr 20
Kathleen Smith Deatherage
00:24 23 Apr 20
Fair , honest staff. Good work ethic. Have used for years.
Anna Lanzi
19:17 22 Apr 20
The lady who answered the phone was friendly and helpful. I was able to get a same day appointment for a few hours later. Marty called to let me know he was on his way, and did a great job when he got here. He explained everything to us, and got everything done quickly. He was professional and so nice. I’ll definitely use this company again!
Kimberly Crossland
01:47 22 Apr 20
The entire crew was friendly, professional, and delightful to work with throughout the installation. I was worried about being outside with my kids while they worked their magic, but they couldn’t have been more empathetic. Super grateful and will be recommending them to others!
Angela Haufe
03:00 21 Apr 20
James G Baker
21:49 20 Apr 20
We had Intelligent Design install our new HVAC system in our previous condo and they did a great job! We have recently moved and needed a spring check-up of our home AC unit, which was easy to schedule at a time convenient for us. Kage, the service tech from Intelligent Design, was very professional, friendly, and knowledgable. He arrived when promised and the work was done well. As before, if asked about AC/Heating services, the only one I'd recommend is Intelligent Design.
loraine zagula
18:37 20 Apr 20
It was a pleasure having Elmo Acosta service my air conditioning unit this morning. He arrived within the scheduled time, was courteous, and attentive to using covid 19 safety precautions. Elmo did the required work efficiently and answered my questions thoroughly and in a way I could easily understand. Great job.
Scott T
03:56 18 Apr 20
Darrel Robertson
00:31 18 Apr 20
Tech was prompt. He accurately designed the problem and was honest and frank about what needed to be done
Dennis Turnitsa
20:49 17 Apr 20
Jake was great and answered all my questions about the AC unit and the ultraviolet component and how to best use it.
Marcia D Quiroz
20:00 17 Apr 20
We have a service contract, and the annual water filter switch out on our Enviro system always reveals how good the system is working for us. We feel secure after the water heater was completely drained and the rest of the plumbing was inspected, that all is working well. Also had the anode rod changed on our water heater to extend its life. Josiah did a good job explaining how that works.
Walter St. Pierre
17:35 17 Apr 20
Professional, knowledgeable. Explaining everything clearly.
Christopher J. Petro, MD
00:13 17 Apr 20
Excellent experience overall with installation of dual central HVAC systems & the Enviro home water conditioning system! We have had a consistently positive experience with all the staff we have dealt with from Intelligent Design. Their emphasis on a high level of customer service, quality systems and skilled, friendly HVAC and plumbing professionals is really palpable. This has been the best experience we have ever had in dealing with HVAC and water conditioning systems. They have our highest recommendation.
Kymber Combs
19:13 15 Apr 20
We had just a regular system check up today and the tech, James, that came out was so helpful and nice. He was extra cautious while going in and out of the house, due to Covid, and was super respectful. I had a couple of questions the previous tech had not been able to answer for me, and James had not problem answering them for me. He also took his time to explain how the system was working and went out of his way to help me fix my door to better hold our filters in place. He absolutely did not have to take it upon himself to fix my filter problem, he could have simply given me the idea and left it at that, but instead he took a little extra time (even having to run out for different tools) because he wanted to make sure it got done correctly and worked. This is the kind of customer service that goes a long way. The customer service received today in my home, and from Tanae, in the office is just one reason why we are proud Intelligent Design customers. I also love knowing that these guys cut no corners. James walked me through all of the pictures he had to take today, and it's quite a bit, but so reassuring knowing the extra time and care is taken. We appreciate James and the rest of the amazing staff at Intelligent Design.
Chris Graham Wallace
14:55 15 Apr 20
Lo and crew showed up on time, explained everything in detail, knowledgeable and very nice and patient. They did an excellent job and reassured us of the process of the duct test and duct sealing and repair. I would highly recommend this company for aIr conditioning and heating reapIr and installation
Andrew has also been working with us and is excellent in his profession and definitely worked with us.
Andrew has also been working with us and is excellent in his profession and definitely worked with us.
Trudy Wallace
14:45 15 Apr 20
Lo and crew showed up on time, explained everything in detail, knowledgeable and very nice and patient. They did an excellent job and reassured us of the process of the duct test and duct sealing and repair. I would highly recommend this company for aIr conditioning and heating reapIr and installation Andrew has also been working with us and is excellent in his profession and definitely worked with us.
John Siler
21:58 14 Apr 20
Elmo performed our springtime system check quickly and professionally. He installed new filters and components of the air purification systems for me.
Terry McFadden
18:49 14 Apr 20
June Bug
23:03 13 Apr 20
True professionals who can be trusted with our heating and air conditioning needs. Jake is friendly and knowledgeable as he took the time to explain and Adjust our units. We are god we are members and will refer him to our neighbors in Del Webb, Marana.
Shane Selleck
22:49 13 Apr 20
Pablo Chilies
18:03 11 Apr 20
Steven Boyer
21:54 10 Apr 20
Jake is a knowledgeable and likable professional. He always does a great job and I gave confidence in his high quality work!!
John Hertig
21:08 10 Apr 20
Of the companies contacted, they did much more to figure out the best AC system to replace my seriously aged one, including using IR to find heat loss areas. They found that I had massive leaks in my duct system, and were able to fix them. And they were not limited to one or two lines of AC.
Laurel Hizer
20:09 10 Apr 20
Michael Tannenbaum
17:19 10 Apr 20
Robert Thompson
17:07 10 Apr 20
Shawn Cowen
03:41 10 Apr 20
The technician was very professional quick response to my emergency repair
G Voyles
01:43 10 Apr 20
James was extremely thorough and found the source of our AC problem in a timely manner. He went above and beyond great customer service; he provided exceptional customer service! He was very thoughtful, friendly, and professional. I appreciate the management and staff of Intelligent Design for sending James our way. Thank you James!
John Jensen
23:12 08 Apr 20
Prompt virtuous service with knowledgeable technicians.
Diana Kellermeyer
01:00 08 Apr 20
Matthew Gutgsell
14:26 07 Apr 20
Jim Avis
22:35 05 Apr 20
I was totally amazed at the amount of knowledge Charlie had of the system and the operating parameters !!He's a credit to your company and the A/C industry !!Please send him again !!!Jim A.
Clint Nelson
23:04 04 Apr 20
I would recommend this company to my own family and friends. Outstanding, in every respect.
Chris Jeschor
05:28 01 Apr 20
This company lives up to their reputation. From beginning to end they were knowledgeable, thorough, professional and all around pleasant to have in our home. We love the even heating and cooling of our new heat pump. I highly recommend Andrew Dobbins and his crew!
Debra Claunch
22:50 31 Mar 20
Marty was our hero. He was always here when he said he would be, he did the job perfectly and used extra manual labor so it wouldn't cost as much - he cleaned up, carried out, and was a joy to have in our home. We highly recommend him and will definitely ask for him if we have problems in the future with any type of plumbing.
Dan Li
20:08 31 Mar 20
Gabe arrived on time and fixed the toilet problem quickly. Great service!
Carol Haines
16:51 27 Mar 20
The young man Josiah, was great. Very personable too. The job was a small leak, but extremely difficult to get to. But he managed it some how. It was a really tight spot under the home. Challenging for sure.
Julie Q. Lerch
02:30 26 Mar 20
Morgan Kordas
01:58 26 Mar 20
Joe Miguel
02:25 18 Mar 20
Elmo Acosta was extremely knowledgeable about my AC unit. He was thorough with his explanations of the problems my existing unit has. I will hire him again.
Eric Hanson
23:25 17 Mar 20
Another great experience with intelligent design
Ann McNew
21:47 17 Mar 20
Kage was courteous and professional. He worked in a timely manner and was respectful in all aspects of customer service. Thank you.
Bruce Haufe
19:05 17 Mar 20
Josiah did an excellent job. Explained what he was going to and completed the job at a great value.
Martin Hudecek
00:29 17 Mar 20
I had the Aeroseal procedure done on my home. I had to be at work while this happened. Lo did an amazing job making sure my wife knew what was going on and when everything was done. She was friendly and very professional. We had no idea our venting was losing so much of our AC and heat from our unit. I can already tell a huge difference in the house. I highly recommend this service!!
Stacey Couture
22:37 15 Mar 20
Martin came out on a Sunday. I am sure he would have rather been somewhere else but he was very friendly, professional and patient with all my questions. he fixed my plumbing problem very efficiently!
Kurni Phung
07:03 14 Mar 20
Marty was friendly and knowledgeable. He throubleshooted & fixed my shower handle quick, and out of the door. Intelligence was prompt sending their technician in few hours to my door after first call, even at late night.
elaine broacha
00:11 14 Mar 20
Elmo is very knowledgeable, Professional, Great personality. Made things simple for me to understand and let me know what upcoming work was needed on my unit.
Mike Sprovtsoff Sr.
23:33 13 Mar 20
Jake was just here for annual service,prompt clean knowledgeable and very polite.If Ihave any more children gonna name them Jake😊
Kat Santiago
17:24 13 Mar 20
Marty came out to our home, with a smile on his face!!! Explained the issue and how he was going to resolve it. In my book that's a big A+!! Couldn't ask for more... Affordable and Friendly Service with Excellent Customer Service. Thank you!
Kevin T
18:19 12 Mar 20
Barbara P
22:52 11 Mar 20
Josiah called before he came and was here when he said he would be! He looked at the job that I wanted him to do and talked me through it. He was friendly and kind and easy to talk to.
Linda Infanete
21:23 11 Mar 20
Jake was very professional and very informative about my ducks and my heater system my air condition I would recommend him to anyone very well done thank you Jake Middleton
Georgia Newman
03:32 11 Mar 20
1. When you make a phone call to Intelligent Design, you immediately speak to a person. And on both occasions when I called them, I was greeted by a very helpful pleasant voice on the other end of the phone. No robo-voices, no long recorded menus to suffer through.
2. When their service man Josiah came to our house, my husband and I found him to be extremely polite and also respectful of our home, in that each time he entered our house he stopped to put on foot covering to protect our floors. When told he didn’t need to do that, he still did. That impressed me because he held himself to his own standard, even if ours was a little lower. I considered that high-level professionalism.
Josiah also communicated to us the work he was doing so we understood our Enviro water system better. Count us among Intelligent Designs very satisfied customers.
2. When their service man Josiah came to our house, my husband and I found him to be extremely polite and also respectful of our home, in that each time he entered our house he stopped to put on foot covering to protect our floors. When told he didn’t need to do that, he still did. That impressed me because he held himself to his own standard, even if ours was a little lower. I considered that high-level professionalism.
Josiah also communicated to us the work he was doing so we understood our Enviro water system better. Count us among Intelligent Designs very satisfied customers.
Desert Springs
21:54 10 Mar 20
Dana Christian
01:18 10 Mar 20
Erik and Kyle showed up on time, Got right to work, and finished the job in a timely and professional manner. This is the third crew we have had work on our house and they all represented the company in the best light possible.
Michael Myers
18:39 09 Mar 20
Showed up right on time. Very professional and knowledgeable. Easy to work with and provided multiple options for our HVAC issue.
Vicki Hestand
17:16 09 Mar 20
Carlos Aragon
08:31 07 Mar 20
George Jackson
00:26 07 Mar 20
We had a bad leak underground in our front yard. Intelligent Design came and discovered the problem and were able to fix the leak. They identified the bigger issue with our outdoor plumbing and provided a reasonable solution to the problem.
Jon Habegger
21:22 04 Mar 20
Theresa Moore Dellheim
21:57 26 Feb 20
We’ve been customers for years. Our technician, Elmo, is professional and always on time and
exceptionally neat, which is a big plus!!
exceptionally neat, which is a big plus!!
Ren Harker Pera
23:12 25 Feb 20
He came in and took care of my clogged drain and was in and out in 20 mins.
Only cost me $90.
Very pleased
Only cost me $90.
Very pleased
Richard Everett
16:41 18 Feb 20
Jake was prompt,knowledgeable and great customer service.
Linda Erickson
21:58 14 Feb 20
Very professional and knowledgeable take good care of their customer’s needs in a timely manner Elmo is an excellent technician.
Sherrill Denney Weaver
17:55 10 Feb 20
Excellent service, Kage was very friendly, thorough and timely. I’m very happy with my AC/heater unit, and every service visit has been a very positive experience.
Paula Stuht
17:50 04 Feb 20
Gabe was terrific!. After hours, he was here promptly and in a super mood. Efficient, knowledgeable, and professional!
Abby Ramirez
03:37 04 Feb 20
Frank and Luis where punctual, kind, skilled. They educated me on my sewer system and Explained and did everything necessary to fix the problem. Very great service by these professionals. Will do business again with this company and recommend them to family and friends due to them. Thank you so much.
Jo Catana Fry
18:35 30 Jan 20
Charlie B. is awesome, prompt, thorough and always goes the extra mile. He saved us a ton of $$ by detecting and fixing a small problem (2 other companies told us we had to replace our entire system)
Kevin De La Font
20:57 27 Jan 20
They do a great job! Always on time and explain the entire process. James Cavanaugh was extremely professional, got right to work and finished the task promptly. Great job Intelligent Design!!!!
Justin Dallas Pryor
19:26 21 Jan 20
Jake is the best heating and air conditioning guy who have ever had in any of the people who he brings as his helpers are wonderful as well They're a delight to have in your home and just good all around people would highly recommend intelligent to everyone
Lori Pierce Lewis
19:59 20 Jan 20
Clean, efficient, honest and helpful.
Larry D. Barclay
22:32 16 Jan 20
On time and professional.
bill dowdall
20:23 14 Jan 20
Jake is my representative. He is very competent and thorough as well as being very personable. I highly recommend this company.
Michael Walden
02:43 04 Jan 20
Josiah from Intelligent Design came out and quickly and efficiently took care of my plumbing problem. I will use this company again.
Roxanne Sproul
19:14 20 Dec 19
Charlie birdsong is awesome even my grandsons think he’s great!!
Marc Kaplan
01:24 20 Dec 19
Jake was very very congenial. I Expresed interest in how things work and tips. Provided the right amount of info in terms I could understand. Thank u Jake. 3/5/2019 Kevin was fast congenial and answered all my questions Abt low pressure switch replacement. Excellent on time service. Ditto for care service call by Josh 5/13/2019. 12/19/2019 Elmo was terrific and answered all of my questions. Very very courteous and friendly. Thank you
Jay Sanzo
21:24 19 Dec 19
Elmo once again did a great job.
James Cardellia
20:38 18 Dec 19
Friendly & knowledgeable.
mike mcintire
22:20 17 Dec 19
Elmo always does a great job. He is knowledgeable, has a great personality, and is very professional. It is always nice to see him.
Kathy Dunn
21:08 12 Dec 19
We appreciate Kage's help trouble shooting, determining the problem and resolving the issue. Thanks
Charles Krueger
19:25 11 Dec 19
We can't recommend Intelligent Design highly enough! From the design of our new air conditioning system through the installation all of the folks were highly professional and a pleasure to work with (special thanks to Brett, our Design Specialist, as well as Dean, Paul, Jeremy and Charlie in installation and service). We have a great new system and a company we will will trust with great confidence. Five stars all the way around!
Darlene Kinney
23:10 09 Dec 19
I have a stellar technician, He has been with me for over 6 years, he is in tune to my needs and works tirelessly to make sure my home, furnace and air conditioner are safe. He is on time, knowledgeable and does an excellent job each time I see him.
Pamela Jeanne Remmel
01:07 08 Dec 19
Been with Intelligent Design since Company started. Best decision ever. Excellent installation, very knowledgeable & friendly people. Always recommend ”
Patricia Wensman
19:36 07 Dec 19
James was knowledgeable, on time, very pleasant and polite and did a thorough job. I would recommend him and Intelligent Design.
Jean McNeill
20:36 06 Dec 19
I had a terrible problem! plumbing!
GABE gave me HONEST, GOOD work!
I cant thank you guys enough!
GABE gave me HONEST, GOOD work!
I cant thank you guys enough!
Bob Pawson
21:13 05 Dec 19
Professional and personable techs and agents. Appreciate the fact that iDesign is owned and operated by Christians.
Laurie Kallio Brown
22:02 02 Dec 19
Professional and excellent care of our HVAC system. I highly recommend Intelligent Design!
Pat C
18:49 26 Nov 19
Great experience with Intelligent Design Air. Had my furnace checked/serviced for the year and Charlie was wonderful. Took his time, explained everything that he was doing, very polite. Highly recommend them
B Nelson
19:22 15 Nov 19
Charlie was pleasant and efficient. I told him he didn't need to put the booties on, but he insisted on following the rules!
Wendie Bengson
11:46 13 Nov 19
Charlie from Intelligent Design was prompt, very informative, knowledgeable on our equipment.
Liked that he ware booties over his boots to keep our floors clean, plus
checked our unit to verify ready for the winter. Thankyou for your great service.
Liked that he ware booties over his boots to keep our floors clean, plus
checked our unit to verify ready for the winter. Thankyou for your great service.
Karen Brungardt
22:51 11 Nov 19
Rita Montierth
15:43 09 Nov 19
Elmo is friendly, and easy to talk to. He suggests things that would be beneficial to purchase but does not hard sell. I feel like I can trust his judgement and suggestions. As always it was a pleasure to see him.
Alan Kaye
21:51 31 Oct 19
Prompt service fixed problem
Old Chicago Chicago
17:26 31 Oct 19
Professional and Polite.
Andrew Dobbins
17:35 22 Oct 19
David Blevins
17:58 07 Oct 19
Jack was on time and very pleasant
Taylor Teeohh Owen
02:30 25 Sep 19
Worked here for 5 years and would not work ANYWHERE else. It’s family.
Marilyn Alden
01:08 12 Sep 19
Charlie was a wonderful help today! Prompt, resourceful, and thorough! Thank you, Charlie.
Tina Williams
19:56 26 Aug 19
AC is pretty important in Tucson! The staff here have always be very friendly and professional. When I've called for any concern, they give me a window of time, then call before arriving.
Dennis Swerline
17:43 20 Aug 19
Joseph and Branden did a great job and informative with my needs. Explained plans and were very polite. I enjoyed conversing with them and the job they did. Would recommend to all.
David Failer
04:27 14 Aug 19
A heart-felt thanks to Rob and ID for your responsiveness and professionalism in updating an old HVAC system on the hottest day of the year. Did I say we were grateful? Thank you again!!!
Edward Costanza
21:29 06 Aug 19
Adam was sooo helpful very informative, highly recommend
Li Wan
01:07 06 Aug 19
Lynn Babbitt
20:46 29 Jul 19
Very professional! Thorough. Would definitely recommend the team. They are hard-working. We appreciated the care they took in doing their work and in protecting our house.
Mama P
20:32 26 Jul 19
Dina Dalton
19:41 25 Jul 19
Jake is an incredible person to service anyone’s air-conditioning/heating unit......He’s extremely friendly, honest, kind, sweet, knowledgeable......I wouldn’t want anyone else coming to my house and working on my air-conditioner and heater! Jake is a real asset to intelligent design-they are very lucky to have him!
Jane Quin
22:50 10 Jul 19
Jake is very knowledgeable about AC/heating and is patient and friendly. he is also flexible and gives options when big money repairs or maintenance is needed. keep up the good work!
OmaryMary Quintero
15:15 10 Jul 19
Best service a 5star rated the number one in southern Arizona 100% recommended
Wilhelm Nehr
15:09 03 Jul 19
Adam was here on Time, he checked everything, fixed some lose wires! He found the Problem, fixed it! Checked here checked there. Found some Problems, they could come later! He made a great Job! Thank you very much Adam!!! Thanks Intelligent Air that you senden Adam!
Deborah Breslin
05:28 20 Jun 19
Very thorough and professional.
Kathryn Burton
22:41 17 Jun 19
After calling Intelligent Design with a concern about "hard water", they immediately scheduled an appointment to perform a diagnosis. Robert called to say he would be at my home w/in 45 minutes. He was on time, very professional and was able to determine my system had a valve not fully aligned correctly. He adjusted this, showed me what he did and why and did not charge me. Once again the staff of Intelligent Design exceeded my expectations.
Michele Stockstill
22:30 09 Jun 19
Right out of the gate, I was nervous about getting our A/C fixed on a Sunday, but I was so surprised at how fast you fixed our problem. And Elmo was super friendly and extremely helpful. We signed up right away with the club membership and you now have a loyal customer.The Stockstills
Thomas Gambino
03:47 08 Jun 19
my a/c went out today and i called Intelligent Design. They were sending a tech out to look at my unit. In the meantime i turned my a/c back on it was working so when Elmo the tech called i told him it was working but that i would like him to check out my system anyway. So Elmo and Kage came out ran some tests and found something that could cause a problem in the future. They explain it to me and showed me all the maintenance program. Very happy with them and the service Intelligent Design provides. Elmo and Kage are top notch.
Ashley Davis Schumacher
18:46 04 Jun 19
Rob is awesome! Very thorough and to the point and honest. Would recommend 100%!!
Ronald Ruscetta
16:06 04 Jun 19
the tech Charlie always is a true professional and I will recommend him to all my friends
Jane Schwartz Townsend
00:05 30 May 19
Great people and great work cleaning our air ducts!
Oty Murphy
19:59 13 May 19
Great service, great customer service
Wendy Sapp
21:45 03 May 19
Jake arrived on time and was very professional. Excellent job.
Kathy Abel
19:50 02 May 19
Have been using Intelligent Design for our AC/heating service for years. They are extremely professional and reliable, always showing up when they say they will. Our technician has always been knowledgeable, professonal and efficient. Would recommend them anytime.
Sharon Steehler
17:02 20 Apr 19
I have used Intelligent Design twice in the past three months. First I replaced an air conditioning unit and secondly I used their plumbing division to replace my hot water heater and kitchen faucets. In both cases the technicians were incredibly knowledgeable, professional, on time, informative, and efficient. They were able to troubleshoot my problems and recommend the best options for me. They showed up when they said they would, called ahead of time to give their e.t.a., and followed up afterward. I would highly recommend using Intelligent Design for your heating, cooling, and plumbing needs.
Lynne Berean Lombard
19:47 10 Apr 19
Have been using Intelligent Design for our AC/heating service for years. They are extremely professional and reliable.
Darth Jeffy
20:40 27 Feb 19
great service and good company
Ray McCraw
18:08 21 Feb 19
Super friendly and informative. Great service.
JoEllen Lowry
02:28 21 Feb 19
Best electricians in Tucson - I wouldn’t trust anyone else. They recently helped us set up motion lighting in the front and back of our home. Andrew and everyone else at Intelligent Design Electric were great to work with. Upfront pricing and hassle-free. Highly recommend!
Joey Schwartz
17:00 17 Feb 19
Andrew and his team of electricians were amazing. They helped us with their assessment and knowledge of the panel upgrade we needed. They were on time and their quote was more than reasonable. It was very refreshing to have someone who took the time to explain everything to us in terms we could easily understand and make decisions from. Thanks again guys! I would recommend Intelligent Design Electric to anyone in Tucson looking for an electrician.
James Rhem
20:02 07 Feb 19
Great climate control service.
Bob Saxwold
20:43 29 Jan 19
Elmo is very knowledgeable about our heating system operation and offered valuable suggestions.
Thanks
Thanks
Joey Schwartz
17:49 22 Jan 19
The owner of Intelligent Design Plumbing came to our house exactly at the time he promised. He gave my wife and I a thorough estimate. We were very happy with the knowledge he shared with us regarding the plumbing system. We were very pleased with the affordable quote and we would definitely recommend to anyone in need of a plumbing company in Tucson.
Tony Garcia
21:21 16 Jan 19
Honest. Good price. No mess! Sweet!
Elaine Paperman Margolis
23:14 26 Dec 18
Rob was very nice and helpful and explained a few things that I was not aware of. We have been using them since 2004 and over three different houses. I really like that the warranty is transferrable. Another really good thing is our initial plan was over in the summer, but we could not get the inspection done as my husband was in and out if the hospital..... they extended it to this inspection period. Most companies will not do something like that.... so thank you very much!
(on a side note we spent more money on a quality unit with these guys instead of a cheap unit from well i won’t mention the stores.... the summer is brutal here.... don’t go cheap.... use these guys and get your units checked regularly and don’t be lazy about changing filters.... filters are cheap compared to repair or replacement..... My husband always said, if you buy quality and take care of it it will last a long time)
(on a side note we spent more money on a quality unit with these guys instead of a cheap unit from well i won’t mention the stores.... the summer is brutal here.... don’t go cheap.... use these guys and get your units checked regularly and don’t be lazy about changing filters.... filters are cheap compared to repair or replacement..... My husband always said, if you buy quality and take care of it it will last a long time)
Catherine Lee Stewart
18:56 13 Dec 18
Elmo came out to switch my system to heating. I have a contract for HVAC maintenance with 2 visits a year plus plumbing check once a year. Elmo changed my special filter which really helps my allergies and recommended some things I could do to extend the life of my expensive system. He was friendly and very efficient, had everything he needed with him and showed up promptly. They always send me photos of what they found and what they did which is very helpful so I know what they are doing with why. Great experience as always!
Jim Stoner
16:45 06 Dec 18
They provided very professional service they arrived in a timely manner. I was also informed who was coming. Excellent Service
Robert Hart
11:16 01 Dec 18
Tom Richardson
01:26 30 Nov 18
Best experience with you people 👍👍👍
Lisa Benzing
16:57 08 Nov 18
Rob is knowledgeable and personable.....he did a very good job here at our house, and explained the operation and condition of our HVAC to us....I am confident that we are in good hands with Rob, and Intelligent Design.
John B.
John B.
Rob Wanczyk
21:21 27 Oct 18
Jake and Tinay checked out my heating system. They were very courteous and professional. Explained what they were doing and why. I appreciated that they included me in the inspection process.
Linda Angelica
19:40 27 Oct 18
Professional Fair priced communicate what the needs are give you options. I was told I would need a new water heater but I don't need to purchase it right now just to be aware in the future it may be a necessity. They send the same technicians as much as they can they honor your request reliable and honest. To me that's a rare breed nowadays in business they're very service oriented individuals.
Robert Dudding
17:56 22 Oct 18
Chalie was very professional
Thanks for your time going over our A/C system with us ! ☆☆☆☆☆☆☆
Thanks for your time going over our A/C system with us ! ☆☆☆☆☆☆☆
Debbie Wells
18:09 12 Oct 18
Professional, thorough and efficient! Elmo was fantastic. Thoroughly explained issues and recommend several repair options. Highly recommended.
Chuck Erickson
01:19 04 Oct 18
great customer service and very conscientious work ethic.
Lawrence Wardzala
19:12 03 Oct 18
We had some unexpected water leaking our Air Handler. The response time was quick, quicker than I had expected. The technician, Angel, called to give me a time frame for his arrival. he was prompt, professional and efficient. The problem was identified quickly and resolved. The charge was very reasonable. I am very satisfied with the service provided and highly recommend Intelligent Design for Maintenance and Service.
Judy Otis Fry
17:59 15 Sep 18
Really appreciate the after hours service. Angel was very friendly and explained everything to us. Recommended a prevention measure that we are considering.
Dave Deschamps
02:45 12 Sep 18
Rob and Josh came by to help us out with our mini split and did an awesome job.. problem solved, and they were very friendly
Scott Kemper
09:02 09 Sep 18
Professional, knowledge, and competitive pricing. Appreciate Elmo and his willingness to talk through the options.
Elaine Witters
12:26 07 Sep 18
Very thorough, and took extra time to check out another unit. Answered questions with clarity.
Todd Paulus
18:15 06 Sep 18
Cory performed the very thorough, very complete, job on the Water System. He emptied out the hot water heater and tested all of the shutoff valves and all of the sinks, as well. Did a great job!
Susan Kerwin Bush
19:22 27 Aug 18
Getting a live person, prompt response, friendly and intelligent techs.
Super satisfied!
Super satisfied!
Simon-Peter Vladimir Kregar
17:29 25 Aug 18
Great company
Naomi Guerrero
15:48 17 Aug 18
Shawn was fantastic! He diagnosed our problem pretty quickly. I'm sad that we'll need a new unit, as our unit is 20 years old, but I appreciate the speedy, professional service. Now, we have to do our due diligence to select the new unit that meets our needs/standards.
Terry Fielder
22:49 15 Aug 18
Really appreciate the honesty and quick job. We were helped right away . Our Ac runs great. Great company and everyone who helped us .
Brandy Woods Burke
00:04 10 Aug 18
Rob was amazing - stayed all day and worked my hvac system from top to bottom. Superb service!
Heather Halliday
21:33 31 Jul 18
I saw water coming out of the ceiling and wall yesterday morning and Danny was there the same afternoon. The person answering the phone (I think Amy) was very calming and reassuring that the problem would be fixed that day. Danny was amazing!! He know it was one of two possible problems and fixed it. I've even scheduled a follow up just in case it was a manufacture defect. He didn't have to tell me about it but this honest company did!! I won't want anyone else to service my AC.
Dawn Sloane
18:57 31 Jul 18
Amazing service! 2 hour response in July. The technician AND the office staff were helpful and friendly. I am signing up for the maintenance contract TODAY!
John Heller
23:49 30 Jul 18
Michael was great! Timely, efficient, polite, said hello to the obnoxious dogs, and was neat. Way better than he prior company!
Bob Stephens
15:48 30 Jul 18
Everyone we interacted with at Intelligent Design was helpful and knowledgeable. Javelin and Chuck came out to check/seal ductwork and we’re very courteous and answered any questions we had and cleaned up after the job was done. Very customer conscious!
Valerie L. Saeler
19:37 28 Jul 18
Wonderful - great people to work with!
Bryce Frits
20:18 26 Jul 18
Called them at 7:45AM. They scheduled me in and had a tech here at 11:45AM. AC was fixed with a part they had on the truck and they were gone by 12:45 with my AC blowing cold. Stellar service!
Kyle Everly
23:05 22 Jul 18
Same day service. Rob was very friendly and knowledgeable. Great conversationalist. Fixed the problem like it was nothing. Would recommend.
Tom Tomlinson
20:39 20 Jul 18
These people really impressed me. After filing a service request on the web, I half expected to not hear from them......which is sooo common nowadays with emails for help and requests for info off the web. Instead, I got a call 15 minutes later, and 90 minutes later Angel was on my doorstep. He wasted no time figuring out my problem and had it fixed within the hour. When I first called I was in near panic mode because it was well over 100 deg F outside and my home's internal temp was climbing quickly. Great service, fair price, and friendly people. I'll be back!
Prithi Gunasekera
19:32 20 Jul 18
The service guy was very friendly and new what he was doing. Hope this is what I was expecting from them.
Kelly Church
00:29 20 Jul 18
I called intelligent design today in a panic because I had water coming out of the vent in my living room they were able to come same day and they were here within the hour, that's so awesome. From the second Jake got here, he was Amazing, so polite, so I courteous. You can definitely tell that he loves what he does and this is not just a job to him. The moment that he was going to step into my home he put on slipcovers over his shoes as not to dirty my floor, so professional. He is so patient and explains everthing in layman's terms for customers to completely understand exactly what he's saying, gives you options of what you can do to make things better and what you need to do to make sure that the job is done correctly and doesn't just try to upsale you things that you don't need. I definitely recommend this company to anyone in need, I'm sure they're all wonderful but Jake is absolutely fabulous I hope his employer knows what a fantastic asset he is to their company. Thanks, Kelly Church
Lori White
22:37 18 Jul 18
Very positive experience. Will highly recommend to others
Rozanne Williams
22:16 18 Jul 18
Rob was so informative and pleasant to work with. He spent the time needed to analyze the problem and gave logical and comprehensive recommendations. His professionalism and expertise was greatly appreciated. Great service. Great company.
Lorraine Zuck-Steagall
22:51 17 Jul 18
This company was very prompt ,they were able to come out to our house the same day we called them.they were very polite and knowledgeable. We would definitely call them again and highly recommend this company! Our tech was Rob and he did a great job!
Melissa Davis
00:18 17 Jul 18
Every repair/maintenance experience we’ve had with Intelligent Design has been awesome! They are always personable, courteous, professional and knowledgeable. We will continue to use, and refer, them to friends & family!!
Mark Coronado
17:57 15 Jul 18
Jake did an excellent job! Great customer service and fixed my problem right away with a great price!
Amanda Ritchie
01:31 14 Jul 18
Michael was outstanding! He even checked in my ceiling crawl space to make sure there were no new issues there. Above and beyond the call of duty!!
Jared Boone
19:58 13 Jul 18
Great service- our air conditioner broke in the middle of a hot Tucson summer. Paul was there that same day and diagnosed the problem , ordered the parts and explained the challenge and costs wonderfully. His transparency and clarity allowed me to take my specific problem to Google and ensure that we were getting the best possible value.
We were initially told that we would be without AC for 7-10 and they had it repaired within five business days. Wonderful response time and highly knowledgeable in the field! We will be customers for life moving forward because of Paul, Michelle and the team.
We were initially told that we would be without AC for 7-10 and they had it repaired within five business days. Wonderful response time and highly knowledgeable in the field! We will be customers for life moving forward because of Paul, Michelle and the team.
Samantha Offen
20:04 12 Jul 18
Kind technician. He spoke to me, a woman, like a human being with intelligence. He answered all my questions and was very informative.
John Calvin
20:45 09 Jul 18
Wonderful excellent service
Jan Rose
23:28 07 Jul 18
Professional, honest, nice. Arrived when they said they would, very polite. Amazing!! A/C went out on one of the hottest days of the year, on a Saturday of course, no extra charge for Saturday. Awesome. Will use them again and highly recommend them.
Muluneh Yitayew
18:33 05 Jul 18
The technician was great!
Stacey Black
05:58 04 Jul 18
Very knowledgable technician who provided great information when we had our A/C units evaluated due to high electricity bills. He performed a more thorough evaluation of both of our systems than another company and gave us more specific information about the problem and what the solution was. We will definitely be going with Intelligent Design moving forward with a new system and future repairs.
Chuck Moss
13:23 30 Jun 18
Our air stopped working on a Tucson triple digit day. They came out same day and Jake Middleton solved the problem very quickly. He also had some great suggestions on how we could improve the efficiency of our AC. Very happy with Jake and Intelligent Design.
Patricia Wensman
04:34 29 Jun 18
Kevin, of Intelligent Design, was very efficient , intelligent, prompt and honest in dealing with our air conditioner problem. Very happy to have found him and Intelligent Design.
Charlene Vankeuren
02:17 29 Jun 18
Jake was very knowledgeable and professional
Tristan Burgess
00:04 26 Jun 18
They've never been late, and they've never failed to do the job right and make sure ALL of my questions are answered... and I ask a lot of questions.
Kino L. Davis
03:14 23 Jun 18
This is the first time we've had to call ID for a "problem" since we bought the unit - have had them out for service and inspection, but this week something started rattling... not bad, just not as quiet as it used to be, but still not as loud as the neighbors'.
Jake showed up and took care of the problem quickly... after tightening the offending piece, he took a few minutes to talk shop with me and went ahead and checked the unit inside and out to make sure everything is right.
Jake was straight up with me, respectful of my property, courteous to my wife, and kind to my dog - couldn't ask any more, he's welcome in this home.
Jake showed up and took care of the problem quickly... after tightening the offending piece, he took a few minutes to talk shop with me and went ahead and checked the unit inside and out to make sure everything is right.
Jake was straight up with me, respectful of my property, courteous to my wife, and kind to my dog - couldn't ask any more, he's welcome in this home.
Jeanette DePeel-Smith
18:54 17 Jun 18
When your tired of hiring these so called handymen in Tucson who say they can do it, give these people a call. They literally made my day and at a reasonable price. Thank u so much for restoring my faith. Will keep for future jobs!
Amanda Miller
04:21 17 Jun 18
Jake was very respectful and professional from beginning to end of the job. He was very informative about what he was going to check on our broken AC and gave great credit to the company he works for. He went above and beyond what he came out for and I would call Intelligent Design again for any future service needs.
Ronald Joseph Madonia
13:42 05 Jun 18
I recommend intelligent design air conditioning and heating very highly they do a great job Kathy madonia
Bill Miller
17:23 31 May 18
Jake did a great job of checking out our AC system. He has a very professional attitude about his job and work. We would recommend him to anyone that wants a professional working on their AC system. Thanks Jake for a great job.
Randy Fuller
20:32 29 May 18
Great job Dan. Very happy with the way the job was handled.
Daniel Smith
15:28 01 May 18
IDAC is simply the best HVAC company we have ever used. Our technician Cori is totally awesome, professional and enthusiastic. He obviously has pride in workmanship which is hard to find these days. We have been using the services provided by IDAC for several years now and have never been disappointed. We've use IDAC for major projects (install totally new HVAC) to simple periodic/preventative maintenance and they have always delivered above par. We highly recommend IDAC.
Liz Gingrich
23:11 30 Apr 18
Thanks for coming out quickly to fix the fan motor. Have a full evaluation this week to see if I should get a new system.
Bob Greenstein
18:10 29 Apr 18
Cori gave us a very detailed review of our need for a whole house water softener/conditioner. WE are thinking seriously about having Intelligent Design in stall one for us in the near future.
Ardas Khalsa
19:11 26 Apr 18
Ruth Croson UE
14:23 25 Apr 18
The serviceman was great. He was thorough in his assessment of my AC unit. Gave recommendations to keep my unit functioning in the future. He was courteous and friendly and arrived within the window as expected. Totally happy with the service provided.
Angie Adams
02:01 20 Apr 18
Jake made an early call. Friendly ,professional, knowledgeable. Showed me needed repairs and options. Fortunate that my repair was under warranty!
Tina Brookhouser Lunschen
21:21 16 Apr 18
This company and staff are amazing people.Thank you
Darlene Binkowski
21:09 16 Apr 18
Thank you, Michael Matthews, for the most comprehensive furnace and air-conditioning inspection ever. I was in awe of your knowledge, and with the time you took to inspect and explain every step to me. Never have I experienced that kind of service and attention. If your representation shows the quality of service and products Intelligent Design Air Conditioning and Heating offer, I'm sold! You are top notch!
Tim Passama
22:04 05 Apr 18
Laura Siess Wagner
16:25 03 Apr 18
Rob was very thorough and spent awhile with my husband in the attic looking for the problem. It was almost 9 pm when he left. Found issue after two other companies could not!!
Brenda Mcnamara
01:26 20 Mar 18
Yes, as I said Shawn was great taking care of this problem with our heat and air conditioning. Would highly recommend him, and this company. Don't wait until the summer. Do it now. Things are always higher priced in summer, and the prices are always going up in the world for anything. FYI
Terry Ann Ulibarri
19:58 11 Mar 18
Melissa Jane Hart
13:44 04 Mar 18
Was happy with Rob's visit. He called when he was on his way. He answered all my questions and explained a lot. The people in the office were very nice also.
Katie White
21:50 02 Mar 18
Can't say enough about Rob and Intelligent Design! Technicians, staff, and sales all consistent messages and helpful. They try to help where possible. We got a new unit last year and are very happy in the last year.
Elesica Dawn
17:46 22 Feb 18
Bob Regoli
20:21 21 Feb 18
Cory did an exceptional job. Arrived on time, diagnosed the problem, retrieved the needed parts, & completed the work. Very professional & respectful of our home. Would call and request his services (if needed) in the future.
Shauna Minor
15:53 19 Feb 18
Cori came out and it was unfortunately very late, a weekend and a long holiday weekend but he had no complaints, was very helpful and friendly! Outstanding service! Will definitely use their services in the future!
Nanzie Dock
23:59 13 Feb 18
The folks at Intelligent Design are friendly and professional. This is true for office staff, HVAC and plumbing. When it comes to HVAC repair and maintenance, Paul is your guy. In this extreme climate, ID is reliable, gets to your repair in reasonable time and does quality work at reasonable prices.
Tammy Morgan
02:10 11 Feb 18
David Flores
22:04 02 Feb 18
Jake has been here before. He always has a smile on his face. He does excellent work.
Donna Gifford
00:08 28 Jan 18
Brent and Brandon were courteous, efficient and professional. Will definitely use again for healing, ac and plumbing maintenanceAlex came out to fix a problem. He was thorough, professional and fixed it!Shawn was courteous, knowledgeable and pleasant. Great service
Isaac Muniz
17:44 24 Jan 18
So happy with this company. They’re always very knowledgeable and make everything easy to understand. Their employees are amazing and very kind. They even wear shoe cover in the house. Thanks ID
Max McConkey
23:38 23 Jan 18
Great service. We couldn't be more pleased. Competent, efficient, helpful. Top rate!!
Pat Desai
19:07 23 Jan 18
Michael informed us of his arrival time and arrived when he said. Even though the day was nearly done and the sun was down, he took his time to examine the inside and outside components. He fixed our problem and explained it to us. Informed and courteous throughout.
Dixie Nivala
02:33 11 Jan 18
We had a great experience with the two men that came to install our Daiken Mini Split system. They were friendly ,polite and knowledgeable! We are looking forward to enjoying this new system!!
Toni Worthen
00:05 06 Jan 18
It was great. Dan was friendly and thorough. No complaints here.
Vicki Mitchell
19:12 05 Jan 18
Shawn Lutz did a very thorough job doing our Fall maintenance check-up. He explained everything that he did, including photos. Shawn is very pleasant and very respectful of our home.
Jessica Lockhart
20:19 19 Dec 17
Danny did a super thorough service check on our furnace. He made a lot of recommendations, but explained in detail exactly why he thought they were important/needed, and the money and frustration they would save down the road. You could tell he took pride in his work. We are looking forward to working with him for our future service needs.
Matthew Fitzsimmons
17:11 19 Dec 17
Jeremy's visit ended up with some expensive recommendations, but they make a lot more sense than the previous company, where they basically just recommended stuff I didn't need to get me to spend money.
Larry Lee
00:00 14 Dec 17
Paul has maintained my HVAC for several years. He does an outstanding job. Highly recommend Intelligent Design.
Laura Teelin Baragar
22:17 13 Dec 17
Linda Topping
19:19 13 Dec 17
Linda Topping
Cori was thorough and a pleasure to work with. He was very informative in response to our questions.
Cori was thorough and a pleasure to work with. He was very informative in response to our questions.
Alex López
06:39 13 Dec 17
Came across this company through the internet after the company I had used in the past wanted me to wait 3 days in the summer before they could even take a look at the unit they installed. IDAC did not make me wait, in fact they were here in approximately an hour and fixed the problem, their knowledgeable employees and attentive staff are a joy to have fixing problem in your units. I highly recommend it.
Lynne Berean Lombard
00:11 09 Dec 17
We have had a contract with Intelligent Design for about 3 years. We have our AC/Heating units services 2x/year and all plumbing checked 1x/yr. All service personal arrive within the time frame, if they are going to be late they call. They are professionals who take pride in providing excellent service. Rob was no different.
Carolyn Ennis Valdes
23:38 08 Dec 17
The technicians solved our circulation problems with a staged approach that I appreciated!
Margaret Scanlon
23:19 08 Dec 17
Jody Armour
18:58 22 Nov 17
Jeremy was great! He was prompt, professional, and took extra time to answer all my questions about my ac/heating units. This company and all its employees are exceptional.
KenJen Snyder
16:55 13 Nov 17
Dan was amazingly impressive with his knowledge and enthusiasm to take care of our family's AC needs at 12am in the morning!.
He cleaned our outside and inside units thoroughly. (Blower, Coils, Traps, hoses, vents, pans etc) He resealed the entire unit and made it run efficiently again.
Dan helped us understand and trust his diagnosis regarding our air conditioner and we had no reservations taking his recommendations regarding replacement parts for our unit.
Dan demonstrated a high level of integrity and took personal satisfaction in seeing that our needs were met! We are very pleased with his service to our family. Intelligent Design is blessed to have him! Great Company Great Employees!
Thank you, Dan!
He cleaned our outside and inside units thoroughly. (Blower, Coils, Traps, hoses, vents, pans etc) He resealed the entire unit and made it run efficiently again.
Dan helped us understand and trust his diagnosis regarding our air conditioner and we had no reservations taking his recommendations regarding replacement parts for our unit.
Dan demonstrated a high level of integrity and took personal satisfaction in seeing that our needs were met! We are very pleased with his service to our family. Intelligent Design is blessed to have him! Great Company Great Employees!
Thank you, Dan!
Alan Goldstein
22:42 08 Nov 17
Shawn is awesome!! Totally together and precisely what one looks for when a technician comes to house!
Kim LaPorte Harlow
16:10 07 Nov 17
We had Intelligent Design install a new HVAC system in our home about 4 1/2 years ago. We are currently under a service/maintenance contract with them. Each time we have had to deal with service personnel and/or office personnel, it has been a positive experience. The service technicians are educated, well presented, pleasant, and eager to provide quality and efficient service with full explanation of what they are doing. The office personnel are helpful, responsive, and pleasant as well. Very pleased with our experiences with this company overall!
Larry Brungardt
17:49 19 Oct 17
Cori came out, on very short notice, to repair a major water leak at the meter, which took a long time, in high temperatures, without any breaks. Courteous and upbeat the entire time. After the job was complete he cleaned the area up, leaving it looking better then when he started. If I have another plumbing problem I will request Cori to remedy it.
Gene Riddle
22:24 13 Oct 17
Great people and nice work. Always call before arriving. No surprises.
Joe Fernandez
00:21 03 Oct 17
Very accurate and complete information provided by the technician, Michael Matthew. He was on time. Quickly worked the problem and put my options to me directly and clearly. Well done!
Teresa Moedl
19:27 19 Sep 17
Catherine Lee Stewart
18:30 18 Sep 17
Cori came out and was very nice and efficient. He told me about some water treatment system in a way that was easy to understand and I will definitely ask for him next time I need a plumber!
Gabrielle Nunn
19:31 17 Sep 17
He was so helpful! He let us watch and helped us better understand what was going on and what we could do. Gave us our options and explained it clearly.
Carl Varner
17:46 08 Sep 17
Great folks. Michael was my technician today. Friendly and personable. Highly recommend this company because of folks like him.
Mickey Perry
21:27 06 Sep 17
Great service. Veteran too. Got cool air again it's so nice not to sweat.
Gene Santarelli
05:19 27 Aug 17
Joy Collins
04:53 26 Aug 17
Shawn Wead
18:34 17 Aug 17
Robert Soza was prompt, informative and straight to the point .More importantly l felt like he was the man for the job in taking care of my AC issues. Definitely would call back!
Jeff Brack
20:23 12 Aug 17
Paul was great! Showed up earlier than estimated, worked quickly, found the issues, clearly explained the problems, and resolved them in short order! Really appreciated his friendly, helpful attitude and demeanor. Hope to see him again for my next service visit!
Jeanne DeLuca
00:34 12 Aug 17
Very professional & helpful! Service man explained everything in detail & answered all my questions. Would highly recommend this great company,
Ginger Rohr Sewell
01:36 09 Aug 17
Rob was professional, pleasant, and on time. I couldn't ask for better service.
Sherrill Denney Weaver
23:12 08 Aug 17
Paul was very professional, thorough, friendly and courteous! Took time to explain the work and all my options in detail. Arrived in a reasonable amount of time from initial call to the office. Highly recommend!�
Robert F. Spinasanto
20:45 07 Aug 17
Moses came out to do a plumbing inspection and water heater flush. Very pleasant and professional.
Leslie Peters Esala
20:25 07 Aug 17
Intelligent Design was out today for a f/u service - Michael, the technician, did a great job. Very professional, friendly and gave us great advice on our A/C system. Thanks, Michael. ��
Judith Lehmann
22:00 02 Aug 17
Paul was very polite, knowledgeable and answered all my questions. I chose to go with another company primarily because of the superb warranty. Thank you Paul.
Eric Pahler
22:12 30 Jul 17
Hope Harrison
19:01 30 Jul 17
David Drum
22:36 29 Jul 17
Exceptional service, extremely courteous, very timely.
Sandra Hubbard Schrader
22:28 28 Jul 17
Michael did a superb job. Explained everything, neat, clean, and got my problem resolved in record time. This is why we have been loyal customers now for over 5 years.
Deja Parker
22:12 26 Jul 17
The service tech that came in was nice and helpful, and found the problem with our ac. Would recommend this company to others
Skip Shephard
19:00 26 Jul 17
Very professional and knowlegible. Friendly and thourough.
Chuck Yocom
03:24 26 Jul 17
Alex Brown arrived within 45 minutes of the original call - impressive! He quickly determined the cause and had the equipment and knowledge to resolve our issue. I'm glad I subscribed to their service.
Gregory Nagle
19:32 25 Jul 17
Excellent Service. Great Price for AC, Heat & Plumbing Maintenance. Very Responsive
David Peter Miller
23:58 12 Jul 17
Jeremy did a great job checking our unit and I appreciate him taking time to explain how everything worked and what he was doing.
Tom Albares
21:04 21 Jun 17
Excellent service! Jeremy diagnosed and solved the problem quickly.
Cathy Grim
18:45 21 Jun 17
Always a good experience. Had Jake here yesterday for hvac service and Cori today for plumbing. Both extremely polite and very helpful. It's nice to know I can trust their judgements and feel confident about any decision that needs to be made. Thank you for your excellent services.
Don Beard
18:15 17 Jun 17
They did a great job despite the hot weather and broken down crane, neither of which was there fault
Gina Louise Compitello
02:27 11 Jun 17
We called late in the day and were still able to get an appointment same day (and on a Saturday!). Josef was amazing! He diagnosed and fixed the problem quickly and was super nice to boot. Thanks so much to all of you!
Ana Dawson
15:23 09 Jun 17
Jack C Clark
22:27 07 Jun 17
Mathew arrived and found the problem with our AC within minutes and not only repaired it but tested the entire system to ensure everything was working properly. Great technician and company! I highly recommend them.
Robert Gould
22:19 07 Jun 17
Richard Kelley
21:59 06 Jun 17
This company beats all Tucson area companies in the field of AC and heating.
Local owned and veterans who bring a top notch work ethic and discipline!
Remember you pay for what you get!!
Local owned and veterans who bring a top notch work ethic and discipline!
Remember you pay for what you get!!
Tracey Roberts
22:08 26 May 17
would have them back out to my house every time to troubleshoot problems
Ron K. Miller
22:47 24 May 17
Brent is just awesome. Follows through on what he says he'll do, shows up early, explains what he is doing. Did I mention he did a great job of getting my mini-split AC back on line before the hottest day we've had so far this year. Oh, and SAVED me money? It doesn't get any better than that. 😎
Bob Ford
23:54 10 May 17
Great job guys.....no one likes buying a new air conditioner system but if you do, these are the guys! We compared 4 companies and after speaking with Andrew we were convinced we would select Intelligent Design. We had lots of questions and Andrew made sure he answered them all. Installers, Dave and Gage did a very good job. Worked hard, polite, focused on details and also made sure they kept us informed. Hats off to these two.......
Brent, the installation inspector scheduled a follow up appointment to verify that the work was/is installed properly, function tests of equipment optimal and most importantly, are we happy with the job.
Yes, 5 star satisfied. Would I recommend them, certainly.
Brent, the installation inspector scheduled a follow up appointment to verify that the work was/is installed properly, function tests of equipment optimal and most importantly, are we happy with the job.
Yes, 5 star satisfied. Would I recommend them, certainly.
Tina Montague
23:35 03 May 17
Lila Berman
21:58 03 May 17
What a knowledgable and considerate group of people you have working for you, Intelligent Design. No wonder you're so highly thought of. Today I met Jake, Corey and John, the latter two for plumbing and Jake for my AC/Heating system. Corey and John were unable to flush my water heater due to its advanced age (1996) and the problems flushing could cause. They explained everything and gave me an estimate for a new water heater. Jake checked out my AC/Heating system later in the day, and also explained things thoroughly, giving me some good information for future needs. Thanks to all three guys.
Olivia Sanders
17:47 13 Apr 17
Very pleased with service provided by Matthew.
Thanks!
Thanks!
michael septoff
01:54 12 Apr 17
Josef was very attentive, knowledgeable, couteous, and was always available to answer our multitude of questions. He is a very good ambassador to intelligent design.
Armando Padilla
18:16 07 Apr 17
Jonathan Leteff
00:53 07 Apr 17
Matthew U was great and really helped us out plus got the ac working for us and our dogs, same day service which was good, thank you so much
MaryLou Tobin
23:35 29 Mar 17
Yearly service on air unit . Jake was on time and very professional and personable. Completed unit inspection in a timely manner. Will definitely request him again.
Christine Lakes
23:33 25 Mar 17
Josef is a great worker who takes pride in his work. He fixed our AC unit quickly by diagnosing the problem that we needed a new coil. He put in the order and said it may take awhile, but It came in quicker than we expected. He was having it installed by the weekend, and did a very good job along with his partner, Brandon. They were both very polite and wore booties in the house, and picked up their messes! I highly recommend this company to anyone who is having AC issues! We were thankful to not need a whole new system, and that they were able to repair it quickly!
Carol Smith
21:03 21 Feb 17
Our time with Intelligent Design was nothing short of fantastic! Normally, I am not one to write a review on work done at our house, as most prior experiences have ranged from very poor to just average with nothing worth mentioning. However, our experience with Intelligent Design was so exceptional, that I felt I needed to provide a review so that others out there in need of their line of services can have renewed hope in the standard of service provided in Tucson.
We had one of our old AC units replaced by Intelligent Design about a year and a half ago, and from that experience had signed up for a Maintenance agreement with them to monitor and check all our units and water heaters 2x a year. Early in the Winter we had to undergo a complete roofing job by a different company, which was a very problematic experience. They had to lift move, adjust all of our units while working on the roof and put them back. Intelligent Design called to schedule our maintenance apt in preparation for the Summer ahead last week, and showed up on time, and began their review of our systems. Not only did they provide valuable information on how the units were handled, and took pictures showing the issues they discovered, but also took the time to give us pictures of other concerning things that they noticed up on the roof that were not put back or sealed appropriately. They provided a clear list of concerns with supporting pictures to make our decisions. The service people were extremely informative and helpful.
Because 2 of our AC units were very old and on the verge of end of life, the owner of Intelligent design stopped by to discuss our options and financing available should we pursue some replacements. We decided to move forward with replacing the 2 outdated units, as well as our water heaters that we have known have been on the edge of dying on us.
We had a crew of about 6 gentlemen show up for the Duct Cleaning/Sealing and AC replacements and re-leveling. In addition to 2 other gentlemen for the water heater replacement. All of them were extremely courteous. They took extra care with covers for their shoes, and carefully moving furnishings, as they worked throughout our home. I work from home, and had minimal disruption to my day as they quietly worked around me in my office.
They spent the entire day doing a very large job, but were always respectful of my husband, myself and our two dogs. At the end of their work in the house, they vacuumed and dusted all the rooms that potentially got dirty by the Duct cleaning and sealing. Even though they did a fantastic job of keeping things clean as they worked, they made sure they left nothing behind.
Toward the end of their work here, the owner again stopped by to make sure we were satisfied with the work and go over any questions and concerns we might have had. Just another example of the exceptional quality of service provided by this company.
I would highly recommend Intelligent Design for any AC/Heating and Plumbing work you might have. I know I will continue to use them any time I have need of their services, and have a 10 year maintenance program with them for servicing our units for the next decade.
Again, I would like to personally thank Andrew as well as every member of the crews that all worked in unison to provide this service for my home and my family. You’ve restored our faith in contractor work here in Tucson.
This is a company that goes above and beyond
We had one of our old AC units replaced by Intelligent Design about a year and a half ago, and from that experience had signed up for a Maintenance agreement with them to monitor and check all our units and water heaters 2x a year. Early in the Winter we had to undergo a complete roofing job by a different company, which was a very problematic experience. They had to lift move, adjust all of our units while working on the roof and put them back. Intelligent Design called to schedule our maintenance apt in preparation for the Summer ahead last week, and showed up on time, and began their review of our systems. Not only did they provide valuable information on how the units were handled, and took pictures showing the issues they discovered, but also took the time to give us pictures of other concerning things that they noticed up on the roof that were not put back or sealed appropriately. They provided a clear list of concerns with supporting pictures to make our decisions. The service people were extremely informative and helpful.
Because 2 of our AC units were very old and on the verge of end of life, the owner of Intelligent design stopped by to discuss our options and financing available should we pursue some replacements. We decided to move forward with replacing the 2 outdated units, as well as our water heaters that we have known have been on the edge of dying on us.
We had a crew of about 6 gentlemen show up for the Duct Cleaning/Sealing and AC replacements and re-leveling. In addition to 2 other gentlemen for the water heater replacement. All of them were extremely courteous. They took extra care with covers for their shoes, and carefully moving furnishings, as they worked throughout our home. I work from home, and had minimal disruption to my day as they quietly worked around me in my office.
They spent the entire day doing a very large job, but were always respectful of my husband, myself and our two dogs. At the end of their work in the house, they vacuumed and dusted all the rooms that potentially got dirty by the Duct cleaning and sealing. Even though they did a fantastic job of keeping things clean as they worked, they made sure they left nothing behind.
Toward the end of their work here, the owner again stopped by to make sure we were satisfied with the work and go over any questions and concerns we might have had. Just another example of the exceptional quality of service provided by this company.
I would highly recommend Intelligent Design for any AC/Heating and Plumbing work you might have. I know I will continue to use them any time I have need of their services, and have a 10 year maintenance program with them for servicing our units for the next decade.
Again, I would like to personally thank Andrew as well as every member of the crews that all worked in unison to provide this service for my home and my family. You’ve restored our faith in contractor work here in Tucson.
This is a company that goes above and beyond
Dan Horton
22:29 08 Feb 17
I just had Jr. from ID to my condo to fix my ac. He was knowledgeable, fast and solved the problem. He also went the extra mile and found that the part was still under warranty, so all I had to pay was labor!!! Great attitude and super helpful
Rainie Warner
01:19 08 Feb 17
Junior and Brandon did a great job, they were quick and knew what they were doing. Very friendly and told us what was needed to be done and the choices that were available for us.
Wendy Barrett
18:43 04 Feb 17
Seriously the best HVAC experience I've ever had. Thank you Daniel (Junior).
Jon Benda
00:39 24 Jan 17
We've used their service for several years now, and consider them absolutely top-notch: courteous, efficient, clearly explaining what they did and why, give you options if needed, and pleasant to chat with afterwards. They're first on our list to call for service. And they're recommended by "Rosie on the House" - that's how we found them.
Barbara Bailey Halbrook
21:44 18 Jan 17
Dan Swarthout is very professional and pleasant and performed system maintenance efficiently.
Jan Hutton
18:24 11 Dec 16
Called Intelligent Design first thing in the morning because our furnace would not come on. We were told we'd be put on standby for the day and it would probably be 4:30 or 5:00 before a tech came out. We got our courtesy call from the tech at 5:45 saying he'd be here in an hour! Wow! Paul & Jake showed up just about an hour later and replaced our defective thermostat...under warranty...no charge. They were super professional, discovered and corrected the problem quickly and we just couldn't say enough good things about their service. After the first of the year, we will definitely be signing up for a service contract with them.
Michael James Esala
23:00 09 Dec 16
Roy W Ludlow
16:23 06 Oct 16
Juan was quick, efficient and very pleasant and personable. He may come perform the service any time.
Katie Anderson
23:50 22 Sep 16
Shout out to Paul for fixing my ac so I can sleep tonight! It's clear he loves his job, and I'm so thankful that Intelligent Design was willing to work around my schedule.
Carol Wise
14:23 29 May 16
Intelligent Design saved our party! Guest coming at 2:00 and at 10:30 realized one of our units was out. We were up and running before 12:00 thank you Kris Williamson and our tech Jerry for the quick turnaround! Excellent service!
Pat Dan Porzio
03:01 11 Dec 15
Superior customer service! They explain everything clearly and leave no stone unturned to deliver the best installations.
Regina Gobbo Tiedemann
21:10 12 Nov 15
We found Intelligent Design Air Conditioning & Heat by a deal on Angie's List. Are we glad we did! While plumbing is not in their name, they provide plumbing service. They came out to fix an outdoor plumbing issue which was done promptly. After asking them to check our water heater as it had not been serviced in a while, they confirmed our suspicions that we needed a new one. We were given options and after good discussion, we opted for not only a new water heater but a new water system which did not require electricity or salt. Each person who came out to provide us service was polite, professional and best of all explained everything they were doing. We have had the new system now for 6 months and we could not be happier. Intelligent Design Air Conditioning & Heating will be our go to company for all our plumbing needs.
Jordan Franz
17:07 26 Oct 15
Ray Sadlier
03:49 15 Aug 15
Awesome Company to us for HVAC repairs! Best word to describe them- INTEGRITY!!!
Patrick Thurlow
22:09 27 Jul 15
The Crew at Intelligent Design were very professional and very fast to respond on a very hot day. I was shown all the options and not pressured at all. Having no option but to replace my system the pricing was excellent and the service second to none. Thank you John and crew for taking care of us.
Roger LaFaye
05:58 19 Dec 14
Jonathan Ellis
22:36 27 Jun 14
Kat N Mark Long
01:09 27 Jun 14
Brandon Schamahorn
17:40 26 Jun 14
Jenny Adduci
22:04 07 May 14
Stephanie Sellers Holdcroft
19:23 02 Mar 14
Aimee Dobbins
17:01 02 Mar 14
Best AC and Heating company in southern Arizona
Carol Nellis
14:24 02 Mar 14
Jt Dossett
04:38 02 Mar 14
Brad Dorsey
16:46 08 Sep 13
Andrew Dobbins
04:05 15 Jul 13
Local Reviews
for Tucson, AZ
Intelligent Design Air Conditioning, Heating, & Plumbing Rated 5.0 out of 5 stars based on 351 customer reviews
Fine service
Sandra - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Utmost ability, great work, respectful, a super worker.
Very responsive. Great service!
Ed - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
James was very professional and knowledgeable. He worked quickly to resolve our issue!
Elmo is / was great. Great service from the tech.
Forbes - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Great service from the tech... Front office staff..........NOT SO MUCH. Quality of tech service GREAT 5 STARS Quality of office /scheduling staff........... LOUSY I assume new ownership, since the current owners seem to not care about customer service Shame really.
Great service
Gareth - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
James did a great job explaining the status of my ac system and answered all my questions.
Super friendly, great guy, awesome experience and he fixed the problem
Mr Cannon - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Super friendly, great guy, awesome experience and he fixed the problem
Outstanding Service!!!
Norma - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Kage did an excellent job. He explained everything clearly, was effective, and expeditious. We will always go with your company because of him!
Excellent service
Bill - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
They work to get your business
Problem Solver
Jeanine - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Marty is a problem solver. His vast experience provides him with the depth of knowledge to fix things others would not tackle.
Exceptional Service & Attitude
Dana - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Marty was communicative, professional, and knowledgeable. He’s got a great personality and our problem is fixed. I’d definitely recommend this company and this plumber in particular. (Not this time, J. Not this time.)
good eval of my AC
Paul - Tucson, AZ
Review of Intelligent Design Air Conditioning, Heating, & Plumbing
Trey G.
Ac repair
Near E 25th St, Tucson, AZ 85711
James C.
Hvac service
Near E Woodland Rd, Tucson, AZ 85749
James C.
Hvac repair
Near W Gatehinge Ct, Tucson, AZ 85741
Elmo A.
Air Conditioning maintenance
Near N Camino Hombre De Oro, Tucson, AZ 85718
Kage M.
AC check with Intelligent Design heating and cooling HVAC furnace and Air conditioner maintenance repair and replacement
Near E Solar Pl, Tucson, AZ 85750
Elmo A.
AC maintenance
Near E Nicaragua Dr, Tucson, AZ 85730
James C.
Hvac service
Near W Green Thicket Way, Tucson, AZ 85704
Trey G.
A tuneup
Near N Paseo De Los Cerritos, Tucson, AZ 85745
Kage M.
AC check with Intelligent Design heating and cooling HVAC furnace and Air conditioner maintenance repair and replacement
Near E Quiet Valley Pl, Tucson, AZ 85749
Jake M.
A/c service, a/c repair, a/c maintenance, best HVAC company Tucson
Near N Forecastle Ave, Tucson, AZ 85739
ADDITIONAL TESTIMONIES
“Awesome Company to us for HVAC repairs! Best word to describe them- INTEGRITY!!!”
“Great service. We couldn’t be more pleased. Competent, efficient, helpful. Top rate!!”
“In a word: ROCKSTARS! Wait, should that be two words?…”
“Wonderful response time and highly knowledgeable in the field! We will be customers for life!”
“This company is stellar. Polite, punctual, and professional.”
“The staff has always been professional and very helpful. I get A++ service all the time.”
“Their professionalism and quality of work has been excellent and I would recommend them to anyone. From the office staff, to sales, to install and to service, all top drawer.”
“In this extreme climate, ID is reliable, gets to your repair in reasonable time and does quality work at reasonable prices.”
“These people are the real deal. I would recommend them and have, to family! They are real people who care!”
